Content retention
Policy version: 2026-09-09
Commercial access is not open. These policies are available for private development review; launch approval is pending.
Temporary task inputs, prompts and generated result files are retained for approximately seven days. Download results before the expiry shown with the task. Expired media cannot be downloaded from History.
History keeps non-content metadata such as Task ID, model, status, amount and timestamps after media expires. A media expiry does not change whether the task succeeded or failed.
Saved Asset Library materials remain until you delete them or the approved workspace inactivity period expires. The current inactivity period is shown in Assets. Library uploads and generated results have separate retention rules.
Deleting an asset immediately prevents new quotes from using it. An accepted task may retain the necessary immutable input version until execution is safe to finish. Account deletion revokes future access and schedules deletion of media and non-essential personal data. Financial, dispute and audit facts are retained for applicable obligations with an anonymized subject.
Private signed download links expire. They do not extend the retention period or make content public. Payment and audit retention can differ from media retention.
Contact and eligibility
The public support mailbox is awaiting launch approval. Invited users can use the signed-in content complaint form or their invitation contact. Paid access remains closed.